PAYMENT POLICY
Payment Policy
Effective Date: 1/09/2026
This Payment Policy explains the payment requirements for services provided by Asbury Outdoor Services.
Online Payments
Where online payment is available, payments are processed through an authorized third-party payment processor.
Customers are responsible for providing accurate billing and payment information.
A payment transaction is subject to successful authorization and processing by the applicable payment provider.
Dump Trailer Reservations
For dump trailer rentals, full payment may be required to reserve the selected rental period.
A reservation is not considered fully confirmed until the required payment has been successfully processed and the booking has been accepted or confirmed through the applicable booking system.
Customers should not assume a requested date is reserved until they receive confirmation.
Rental Pricing
Dump trailer rental pricing may be based on the rental period selected by the customer.
Standard rental options may include:
-
24 Hours
-
3 Days
-
7 Days
Extended rentals may be available for longer periods, including up to 30 days or longer-term arrangements where agreed upon.
Extended rental pricing may require a custom quote or separate rental agreement.
Additional Charges
Depending on the applicable service agreement and circumstances of the service, additional charges may apply.
Potential additional charges may include, where applicable:
-
Weight exceeding included limits
-
Additional rental days
-
Additional mileage outside the included service area
-
Failed or blocked pickup
-
Excessive cleaning
-
Damage to equipment
-
Prohibited materials
-
Additional disposal or handling charges
Any applicable charges will be handled according to the terms of the applicable service agreement and permitted payment process.
Authorization for Additional Charges
Where permitted by the applicable agreement and payment processor, customers may be responsible for legitimate additional charges associated with their service or rental.
Asbury Outdoor Services does not store customers' complete payment card details directly.
Any payment authorization or additional payment request will be processed through a supported and authorized payment method or payment processor.
Invoices and Payment Requests
For services that are not booked through an instant online checkout process, customers may receive:
-
A quote
-
An invoice
-
A payment request
-
A custom payment link
Payment requirements will be communicated before or during the service process where applicable.
Failed Payments
If a required payment fails, the requested booking or service may not be confirmed.
Customers may be required to provide an alternative valid payment method before service can proceed.
Refunds and Cancellations
Refund and cancellation terms may vary depending on the type of service, reservation, timing of cancellation, and any applicable service agreement.
Specific cancellation and refund terms for dump trailer rentals may also be outlined in the applicable Dump Trailer Service Agreement.
Contact Us
If you have questions about this Payment Policy or how your information is handled, please contact:
Asbury Outdoor Services
Charleston, WV
Phone: +1 304-513-3583
